Manual Ticket Management

On a budget and don’t have buy in from IT?

You can still have a standalone queue management solution.

A manual based queue management solution still improves the process, creates a relaxed waiting environment and increases productivity.

It operates best if you have only one service area and all employees are able to handle all the services that customers are attending for.

The solution comprises of:

  • Manual Ticket Dispenser
  • Starter box of Tickets
  • 3 Keypads
  • 1 x Main Display (Optional 2nd display)
  • 1 x Control Unit

Solution can handle showing a media slide show, alongside the last called ticket number and voice is optional.

This solution has played a significant part in helping the following organisations:

  • Health Clinics
  • Deli Counters
  • Butchers
  • Pharmacy
  • Barbers
  • Travel Agents
  • Jewellers
  • 20% Reduction in Wait Times – Wait times significantly decrease with Virtual Queue Management.

  • Increased Productivity – By changing the process and adopting technology, it can significantly provide operational gains.

  • Enhanced Customer Experience – Removal of the linear queuing process and allowing customers to sit and wait for service.