J&C Hendrick have been Customer Centric Solution Providers for over 45 years. Originally founded by John and Charles Hendrick, the business started its trade in providing Automatic Doors and Electrical services to Public, Health and Retail. In 1985, J&C Hendrick started to resell Queue Management solutions, the first of which was sold into a retail supermarket butcher counter and quickly established itself as the Number one reseller in Ireland. J&C Hendrick have now been providing Queue Management solutions for 30+ years in Health, Public, Finance and Retail.
In 2015, J&C Hendrick offered Gavin Heffernan the role of Managing Director to rejoin the business after his early career experience from the year 2000 – 2008, between this time Gavin was responsible for field installation management and maintaining client relationships for the Queue Management Solutions. Gavin was tasked in 2015 to regenerate the business with the focus around solutions that enhanced the client requirements, Gavin achieved this by working with fast paced technology providers. In 2017 after an MBO J&C Hendrick Ltd was acquired by Gavin Heffernan, Gavin has continued the focus of Automatic Doors and Queue Management solutions but with his customer centric approach has developed its own Software Platform “Find My Way”. The software platform incorporates Sign In, Way finding, Room Occupancy Digital signage and Room Display Management. The platform is evolving based on listening to it’s client base and learning from industry experts.
In 2018 J&C Hendrick has expanding the business to the U.K. Taking this opportunity to bring an established Irish business of 45 years into the U.K Market. In a time for uncertainty with Brexit, our company employs only UK staff to offer our software platforms, which is cost effective to clients in these uncertain economic climates. MD for the U.K Simon Phillips has over 9 years’ experience within Queue Management and over 15+ years of delivering large scale deployments of hardware and software solutions within Retail and Finance. Simon is highly motivated, passionate and focused to help clients utilise technology to improve customer/staff experiences, operational performance and having a positive impact on revenue.
Ireland Tel: 00353 1 2966260
UK Tel: 01908 470083